PRM TAXIS FOR PERSONS WITH REDUCED MOBILITY

PRM TAXIS FOR WHEELCHAIR USERS

Taxi’s specially equipped with ramps and elevators for persons with reduced mobility (PRM). This service is available 24/7. The price is identical to that of conventional taxis.

The waiting time usually varies between 15 to 30 minutes outside peak hours. Within rush hours, please add 30 minutes to the usual waiting time.

Three people may accompany the person sitting on her/his wheelchair. 

Dial +32(0)2/349.49.49 to order your PRM taxi, or request a PRM ride with your mobile phone via the Taxis Verts app.

TAXIBUS, STIB/MIVB TRANSPORT FOR PEOPLE WITH A HANDICAP

What is TaxiBus ?

TaxiBus is a collective form of public transport, on demand, and from address to address. TaxiBus is available for people recognized by the Federal Public Service Social Security as persons with a disability.

TaxiBus is operated with STIB minibuses and Brussels taxis. These vehicles have been specially adapted to enable the transportation of persons in a wheelchair.

TaxiBus takes care of rides within the territory of the Brussels-Capital Region and a limited zone around the regular STIB network outside the region.

A TaxiBus ride costs 1,70 €.

When is TaxiBus available ?

From Monday to Saturday from 5am to 1am :

  • At 5 am: first ride from starting address.
  • At 1 am: last arrival at destination address.
  • There is no service on Sundays and public holidays.
How does it work ?
  1. Register by phone via 02 515 23 65.
  2. Complete the registration file.
  3. Reservations must be made by telephone on 02 515 23 65 or via the website www.mivb.be at the latest on the last working day before the day of the ride.

Telephone service from Monday to Friday 7am – 7pm. Saturday 8am – 4pm. Telephone service is not available on Sundays and public holidays.

Who can enjoy this service ?

«TaxiBus» is available exclusively to people recognized as disabled with a general certificate issued by the Federal Public Service (FPS) Social Security or with a national discount card for public transport, which shows at least one of the following elements:

  • a reduction of autonomy of at least 12 points;
  • a permanent invalidity of the lower limbs which cause at least 50% invalidity;
  • a complete paralysis or an amputation of the upper limbs;
  • a visual handicap of at least 90% incapacity degree.
  • children (up to 21 years old) who are recognized as being at least 80% in pillar 1 relating to increased family allowances for children.
How to register for the service ?

Applicant users must complete a registration application which is available from the STIB-MIVB Customer Care :

STIB – Customer Care
Rue Royale 76
1000 Brussels
070 23 2000
www.stib.brussels

The application includes :

  • the duly completed registration form for «TaxiBus»;
  • a copy of the general certificate issued by the FPS Social Security or a copy of the national discount card for public transport;
  • a copy of the identity card or passport of the applicant.
How to register for the service ?

Applicant users must complete a registration application which is available from the STIB-MIVB Customer Care :

STIB – Customer Care
Rue Royale 76
1000 Brussels
070 23 2000
www.stib.brussels
More info

For more info, on the user conditions, get in touch with:

STIB – Customer Care
Rue Royale 76
1000 Brussels
070 23 2000 (0,30€/min)
www.stib.brussels